Frequently asked questions

What type of tea do you sell?

We have a range of tea selections you can choose from by going to our "Tea" page. You can also purchase teaware and other items by selecting the "Teaware" page on our menu bar.

I went to your store but you are no longer there, where can I now find you to purchase my tea?

Chariteas has now moved to the online store platform. To find us, you can do the following: 1. Shop through our online store. 2. Catch us participating in events . 3. See our products in listed retailers. You can also sign up for our newsletter to get up-to-date news on where we'll be heading .

How do I place my order?

You can follow these steps to place an order for your favorite cup of tea. 1. Go to our shop and select the Tea or Teaware you want to purchase. 2. Click " Add to Cart". 3. Once you are satisfied with your items, proceed to Checkout. 4. Input your shipping details as requested. 5. Select the Payment Method. 6. Proceed to Place Order. A message will be sent to your indicated email address to confirm your order has been received. Orders placed will be processed within 1-2 business days. Orders received on a Saturday or Sunday will be processed on the next business day.

I want to swim in a lot of tea. Do you have discounts for bulk orders?

Yes we do! You can contact us via our wholesale contact page and place your orders there. Minimum of 1 pound and a reseller's license are required to avail of our wholesale price.